American Express & Diamond Mind
Choose Diamond Mind payment processing and add American Express as a payment option.
American Express & Diamond Mind
Choose Diamond Mind payment processing and add American Express as a payment option.
Why add American Express to Diamond Mind processing?
American Express represents many of the same values we do at Diamond Mind, from security, to ease of use, good customer service and more.
American Express received the highest score among national credit card companies in the J.D. Power 2020 U.S. Credit Card Satisfaction Study of customers’ satisfaction with credit card issuers.1
American Express can be accepted at 99% of places in the US that accept credit cards.2 You should consider welcoming American Express® Cards too.
Fee Structures that fit your needs.
Taking payments online can be expensive. Fees can add up – but they don’t have to. If you’re using Diamond Mind, it’s possible that you don’t pay any additional fees. Whether you opt for cost-neutral, or payee-covered fees we have options to make online and credit card payments a reality for your school.
Commitment to Anti-Fraud & Security
Diamond Mind is committed to ensuring secure payment processing for your school.
American Express works to keep your transactions secure as well, and holds merchants who accept the card up to the industry standards, including:
Compliance with the current PCI Data Security Standard
Store only card holder data needed to process American Express Card transactions
Use only PCI-approved Payment Devices
Report PCI DSS compliance status to American Express, as required
American Express invests in fraud prevention solutions, and their fraud write-off rate is less than that of other major card networks in the U.S. 3
American Express Card Members can represent an appealing customer for you.
On average, annual spend of American Express Card Members is 2.8X that of non-Card Members 4.
According to a survey conducted by American Express in 2018-2019, 75% of US American Express Card Members report they agree American Express is their card of choice when paying school-related bills.6
The average transaction size of an American Express Card Member was 30% more than that of non-Card Members. 5
Also, according to a survey conducted by American Express in 2018-2019, American Express Card members spent an average of 60% more than Non-Card Members on education donations.7
It’s important to let customers know you accept credit cards and provide payment choices.
Whether you’re taking payments online or at a terminal in your school, the payment experience should be seamless and simple for your families, donors, and alumni. Creating this seamless and consistent experience requires the right marketing resources.
American Express has developed a variety of collaborative marketing tools, including free digital assets, decals, and other collateral, to help your school highlight that you take the card and provide payment options.
Choose the Diamond Mind payment solution and accept American Express as one of your payment options.
1 Visit jdpower.com/awards for more details.
2 Based on Feb 2021 Nilson Report.
3 Source: Nilson Report #1,169, February 2020. Fraud write-off rate calculated as net fraud loss as percent of total volume. American Express & Discover include third-party issuers
4 Nilson Report #1,191 February 2021, spend per card derived from U.S. year-end purchase volume divided by year-end cards in force (CIF), not from individual consumer-level data. CIF represents the number of cards issued and outstanding with cardholders. Average Non-American Express spend per card includes Visa, MasterCard and Discover credit and charge card volume and CIF and excludes debit and prepaid volume and CIF.
5 Nilson Report #1,191, February 2021. Transaction Size derived from U.S. year-end purchase volume divided by year-end purchase transactions, not from individual consumer-level data. Average Non-American Express transaction size includes Visa, MasterCard and Discover credit and charge cards and excludes debit and prepaid volume and transactions
6 Source: American Express commissioned internet panel survey conducted in December 2018 – January 2019 based on education purchases made in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make education purchases in the prior 12 months.
7 Source: American Express commissioned internet panel survey conducted in December 2018 – January 2019 based on education purchases made in the 12 months prior to the survey. Definition of American Express® Card Members: Respondents who reported that they have an American Express Card and that they used that card to make education purchases in the prior 12 months. Definition of Non-Card Members: Respondents who reported that they do not have any type of American Express Card and that they used Visa, MasterCard, Discover, debit cards, cash or check, direct transfer, or ACH to make education purchases in the prior 12 months.